Success story

SumUp

How SumUp automates more than 150 business trip & work-from-abroad requests per month

Founded in 2012, the company is the financial partner of more than 4 million small merchants in over 36 markets worldwide, helping its customers to start, operate and grow their businesses.

Industry
Fintech
Employees
> 3.200
Locations
23 in the EU, USA
Requests per month
> 150
Request duration
⌀ 35 Minutes

The challenge

SumUp is a dynamically growing FinTech company and is constantly looking for new ways and tools to further optimize processes and thus increase productivity.

Mobile working abroad at SumUp is governed by a policy that includes checks on length of service, existing visas and work permits as well as other requirements for mobile working abroad.

The requests were previously submitted by employees in a Workday form and processed by the Global Mobility Team. With more than 150 international trips per month, this often took more than 45 minutes of admin work per trip.

The reception desk at SumUp headquarters in Berlin.

The solution

A seamless integration with Workday and Navan has made it possible to fully automate the process.

Employees access premote's self-service portal through Workday and can submit their request for business trips and mobile working there. The policy assessment shows travelers in real time whether they have the necessary authorization for the trip.

The required approvals are automatically requested by managers and the Global Mobility Team.

Additionally, Navan and premote are connected with an API that fetches booking data and prepares compliance documents accordingly.

Melina Mootien, Former Global Rewards & Mobility Lead

Workday & Navan Integration
including user-defined endpoints
Automated policy review
Real-time review of workering policies for third country nationals, among others
Automated documents
Processing of A1 certificates, COCs, broadcast documents
Less admin effort
Automation saved around 50 hours a month
International rollout
The platform was rolled out for all European locations of the company
Live in 5 weeks
Rapid contract launch despite complex system landscape.
More

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Johannes Hillebrandt

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Johannes Hillebrandt · Co-Founder & CEO @premote
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